Sometimes even the automated systems stop working. Please use the Contact Us form to email us and we'll get you the information in a jiffy.
Yes, we can delay the shipping for up to 4 weeks. Please make sure to email us before the furniture ships from our distribution center.
Yes, you can. You will receive a shipping communication to advise that the furniture is ready. You can simply reply to that email with the new address request or call/email to make the change.
Yes, you should receive an "Order is Arriving soon" email as well as a "Ready to Ship" email. You will also receive tracking a delivery appointment call from the shipping carrier.